HP Recalls Laptop Batteries For Overheating Risk

06 January, 2018, 02:02 | Author: Boyd Miller
  • HP recalls computer batteries over fire risk

HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand.

Batteries sold as replacement or accessories for the HP "XBook Studio G4" mobile workstation are also named in the commission report.

This includes affected devices shipped between December 2015 and December 2017. We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern.

HP has announced a recall of thousands of laptop batteries over concerns of overheating and fire hazard.

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If so, there are also instructions on how to put your notebook into "battery safety mode" for the time being - effectively discharging and disabling the battery, meaning you'll have to use the portable plugged into a power socket - while a replacement battery is arranged. "For this reason, it is extremely important to check whether your battery is affected", HP said in a message posted on its website.

The recall affects about 50,000 machines sold in the United States, in addition to about 2,600 in Canada. "The quality and safety of all HP products is our top priority".

According to the CPSC, consumers should immediately visit HP's recall page to find out if their battery is among those affected by the issue. You can download a tool to verify if your battery is susceptible to the issue here.

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