BERLIN, CT (WFSB) – Frustration over Eversource rate hike sparked greater conversation over electricity rates in Connecticut.
In response to the surge, upset customers are expected to meet outside Eversource’s headquarters in Berlin on Friday afternoon.
On the same day, the Public Utilities Regulatory Authority (PURA) issued a letter stating that it would temporarily suspend the approved rate increases, ordering the company to “immediately restore the rates to those in force in 30 June 2020 “, and said that it should happen specifically as soon as it is practical, but no later than 7 August 2020.
PURA also said on Friday that it will “re-examine the administrative changes to the energy adjustment and transmission clauses provisionally allowed by its letter of 26 June 2020.”;
“The intention of this re-examination is to ensure that Eversource does not overcharge short-term revenues to the detriment of recovery during this period of financial hardship, “said PURA.
Eversource said later in the day that the company will work over the weekend to return its rates to June figures.
Connecticut residents pay the highest electricity rates in the country.
Therefore, Wednesday’s decision by PURA to revise the July 1 Eversource rate hike may turn out to be a win-win for residents.
RELATED: Increases in eversource rate spread conversation over electricity rates in CT
Lawmakers also asked PURA to consider allowing the increase.
Meanwhile, Attorney General William Tong and U.S. Senator Richard Blumenthal are pushing back against the costs given by federal regulators.
Tong said he also plans to appeal to PURA against the Eversource hike.
“We’re analyzing every path and we’re leaving no stone unturned to fight these rate hikes,” Tong said.
The Govt. Ned Lamont praised the suspension of the rate hike saying, “Today’s decision by PURA is good news for people to increase votes across our state. PURA’s break today on the hike on the delivery rate reassures our residents that the reconsideration of utility claims may occur, and – most importantly – that customers will not be paying “At the same time, we have stepped up our pressure on the federal government to address the ongoing frustrations with federal-mandated delivery charges.”
RELATED: Eversource says COVID-19 has partially contributed to the recent increase
PURA has already sent a list of questions to Eversource, and gave the company until August 13 to answer.
On Friday morning, Eversource issued a press release saying it is working with customers to help reduce bills through “consumer care programs.”
“We share our customers’ concerns and know that this is an unexpected cause of distress at an already difficult time, ”said Senior Vice President Eversource and Chief Client Officer Penne Conner. “We are committed to working one-on-one with customers to help you reduce energy bills and provide flexible payment solutions. Our customer care number is 800-286-2000, and we are here to help. to each calling customer. “
Eversource claims that higher-than-normal bills were driven primarily by an increase in summer energy use, due to higher temperatures.
“We’re providing essential service, so customer, I know, value delivering secure and reliable power,” said Penni McLean-Connor, Senior Vice President and Chief Customer Service Officer of Eversource.
This also includes two recent increases in the fee added to the bill delivery component, which said “a state-granted energy subsidy entered into force in July to support the continued operation of the Power Plant. Millstone Nuclear. Another tariff has also been added to support the reliability of the grid and the safe operation of Eversource’s high-voltage transmission system. “
Earlier this week, Dominion Energy, which owns Millstone Plant, said Eversource isn’t telling the whole story.
In an email to Channel 3, their spokesman said, “Power is being sold at a flat rate of 4,999 cents per kilowatt-hour, the lowest price for the carbon-free resource in Connecticut published to date. today and 32 percent less than the lowest standard price offer ever from Eversource, which is roughly 7 cents per kilowatt-hour.This contract went into effect in October 2019, nine months earlier. the latest Eversource rate has not been increased. It has been audited and approved by all state energy regulators. “
The company says anyone who needs financial help should contact them at 800-286-2000 or click here.
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